Customer Reviews

Dr Reddeppa T.
Attended Tour: 12 Days Highlights of Japan | Grand Tour From Tokyo To Kyoto(Osaka)

  • Overall satisfaction:

All the locations were excellent during our Japan tour

Best Place Visited on the Japan Tour: Kinkakuji (Golden Pavilion) in Kyoto
Best Experience on the Japan Tour: Giant Buddha
Want to Visit again/next time: n/a
Seat rotation in bus- It is fair to keep rotation of seats in the bus - clockwise or counterclockwise
Wifi in bus: poor signal
Provisions of information about walking to shrines, temples, or other locations in tour! Our group mostly had elderly families, some with difficulties in mobility. It posed challenges to some. It would be better to describe this in the information brochure prior to booking
Luggage handling: Hotel staff should handle the luggage
Bus interior and layout: would expect better quality

1. How would you rate the accommodations? (Comfort, cleanliness, location)


1)Location and star status-good 2) Language-some places staff were not able to speak English 3) Ryokan: Some of the members of our group had problems in sitting on the ground . Some provisions had to be made

2. What did you think about the food? (Taste, variety)


Food Hygiene- Excellent Dinner at Ryokan- very good

3. Was the tour guide helpful? (Knowledge, communication, attitude)


Tour guide was very patient, empathetic, co-operative at times difficult to hear English

4. How would you rate the sightseeing spots we have visited? (Favorite place, least favorite)


All the locations were excellent on the Japan tour

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