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My daughter and her boyfriend returned yesterday.
They had nothing but the nicest things to say about their trip, in spite of having to wear the same thing for 3 days, and no access to money due to the lost baggage by airlines. They had a great time. They told me about all the aspects of their trip. How clean everything is, how polite all the people were, and she says we can take a lesson or two as Americans from the Japanese in regards to work ethic, cleanliness, and manners. They said everyone involved in their trip was so kind. At one point your tour guide came to their room and offered to give them money. They declined but were moved by such a generous offer.
I am a nurse, and so being a humanitarian, and like most who work in the humanitarian field, I am far from wealthy and have not had a vacation in 3 years due to the economy. But when I finally get my vacation I am coming to Japan, and with your company.